Published By: Brittany Frances WardLegal access · innovation · education

Let's Be Frank About Justice

FRANK Discussions About Access to Justice
A forum about practical paths to legal information
and community-centered access to justice.

Technology

81 posts in this topic.

Using a Phone or Slow Internet: Spotting Scams and Fake Legal-Help Offers

Using a Phone or Slow Internet: Spotting Scams and Fake Legal-Help Offers

2026-09-19 · Britt Frances

Practical, people-first guidance on legal-help scams: what to do first, what to gather, what to ask, and when to seek qualified legal help.

How to Prepare: Spotting Scams and Fake Legal-Help Offers

How to Prepare: Spotting Scams and Fake Legal-Help Offers

2026-09-19 · Britt Frances

Practical, people-first guidance on legal-help scams: what to do first, what to gather, what to ask, and when to seek qualified legal help.

Practical First Steps: Spotting Scams and Fake Legal-Help Offers

Practical First Steps: Spotting Scams and Fake Legal-Help Offers

2026-09-19 · Britt Frances

Practical, people-first guidance on legal-help scams: what to do first, what to gather, what to ask, and when to seek qualified legal help.

How to Verify Information About Handling a Legal Problem While in School or Returning to Law School

How to Verify Information About Handling a Legal Problem While in School or Returning to Law School

2026-09-19 · Britt Frances

Practical, people-first guidance on legal problems while studying: what to do first, what to gather, what to ask, and when to seek qualified legal help.

Finding Free or Low-Cost Help: Handling a Legal Problem While in School or Returning to Law School

Finding Free or Low-Cost Help: Handling a Legal Problem While in School or Returning to Law School

2026-09-19 · Britt Frances

Practical, people-first guidance on legal problems while studying: what to do first, what to gather, what to ask, and when to seek qualified legal help.

Practical First Steps: Handling a Legal Problem While in School or Returning to Law School

Practical First Steps: Handling a Legal Problem While in School or Returning to Law School

2026-09-19 · Britt Frances

Practical, people-first guidance on legal problems while studying: what to do first, what to gather, what to ask, and when to seek qualified legal help.

Finding Free or Low-Cost Help: Managing Legal Obligations While Caring for Children or Family

Finding Free or Low-Cost Help: Managing Legal Obligations While Caring for Children or Family

2026-09-19 · Britt Frances

Practical, people-first guidance on legal obligations while caregiving: what to do first, what to gather, what to ask, and when to seek qualified legal help.

Common Mistakes to Avoid: Managing Legal Obligations While Caring for Children or Family

Common Mistakes to Avoid: Managing Legal Obligations While Caring for Children or Family

2026-09-19 · Britt Frances

Practical, people-first guidance on legal obligations while caregiving: what to do first, what to gather, what to ask, and when to seek qualified legal help.

How to Verify Information About Using Brief Advice, Pro Bono, or Limited-Scope Legal Help

How to Verify Information About Using Brief Advice, Pro Bono, or Limited-Scope Legal Help

2026-09-19 · Britt Frances

Practical, people-first guidance on limited legal help: what to do first, what to gather, what to ask, and when to seek qualified legal help.

When to Seek Urgent Help: Using Brief Advice, Pro Bono, or Limited-Scope Legal Help

When to Seek Urgent Help: Using Brief Advice, Pro Bono, or Limited-Scope Legal Help

2026-09-19 · Britt Frances

Practical, people-first guidance on limited legal help: what to do first, what to gather, what to ask, and when to seek qualified legal help.

How to Prepare: Using Brief Advice, Pro Bono, or Limited-Scope Legal Help

How to Prepare: Using Brief Advice, Pro Bono, or Limited-Scope Legal Help

2026-09-19 · Britt Frances

Practical, people-first guidance on limited legal help: what to do first, what to gather, what to ask, and when to seek qualified legal help.

How to Verify Information About Making a Legal Referral Work After the First Call

How to Verify Information About Making a Legal Referral Work After the First Call

2026-09-19 · Britt Frances

Practical, people-first guidance on legal referrals: what to do first, what to gather, what to ask, and when to seek qualified legal help.

How to Prepare: Making a Legal Referral Work After the First Call

How to Prepare: Making a Legal Referral Work After the First Call

2026-09-19 · Britt Frances

Practical, people-first guidance on legal referrals: what to do first, what to gather, what to ask, and when to seek qualified legal help.

Questions to Ask About Making a Legal Referral Work After the First Call

Questions to Ask About Making a Legal Referral Work After the First Call

2026-09-19 · Britt Frances

Practical, people-first guidance on legal referrals: what to do first, what to gather, what to ask, and when to seek qualified legal help.

When to Seek Urgent Help: Organizing Documents for a Legal Appointment or Hearing

When to Seek Urgent Help: Organizing Documents for a Legal Appointment or Hearing

2026-09-19 · Britt Frances

Practical, people-first guidance on legal documents and evidence: what to do first, what to gather, what to ask, and when to seek qualified legal help.

Deadline and Follow-Up Plan: Organizing Documents for a Legal Appointment or Hearing

Deadline and Follow-Up Plan: Organizing Documents for a Legal Appointment or Hearing

2026-09-19 · Britt Frances

Practical, people-first guidance on legal documents and evidence: what to do first, what to gather, what to ask, and when to seek qualified legal help.

Common Mistakes to Avoid: Organizing Documents for a Legal Appointment or Hearing

Common Mistakes to Avoid: Organizing Documents for a Legal Appointment or Hearing

2026-09-19 · Britt Frances

Practical, people-first guidance on legal documents and evidence: what to do first, what to gather, what to ask, and when to seek qualified legal help.

When to Seek Urgent Help: Protecting Privacy When Seeking Legal Help Online

When to Seek Urgent Help: Protecting Privacy When Seeking Legal Help Online

2026-09-19 · Britt Frances

Practical, people-first guidance on online legal-help privacy: what to do first, what to gather, what to ask, and when to seek qualified legal help.

Common Mistakes to Avoid: Protecting Privacy When Seeking Legal Help Online

Common Mistakes to Avoid: Protecting Privacy When Seeking Legal Help Online

2026-09-19 · Britt Frances

Practical, people-first guidance on online legal-help privacy: what to do first, what to gather, what to ask, and when to seek qualified legal help.

Document Checklist: Protecting Privacy When Seeking Legal Help Online

Document Checklist: Protecting Privacy When Seeking Legal Help Online

2026-09-19 · Britt Frances

Practical, people-first guidance on online legal-help privacy: what to do first, what to gather, what to ask, and when to seek qualified legal help.

Deadline and Follow-Up Plan: Using AI Tools Carefully for Legal Information

Deadline and Follow-Up Plan: Using AI Tools Carefully for Legal Information

2026-09-19 · Britt Frances

Practical, people-first guidance on AI-assisted legal information: what to do first, what to gather, what to ask, and when to seek qualified legal help.

Accessibility and Language Support: Using AI Tools Carefully for Legal Information

Accessibility and Language Support: Using AI Tools Carefully for Legal Information

2026-09-19 · Britt Frances

Practical, people-first guidance on AI-assisted legal information: what to do first, what to gather, what to ask, and when to seek qualified legal help.

Questions to Ask About Using AI Tools Carefully for Legal Information

Questions to Ask About Using AI Tools Carefully for Legal Information

2026-09-19 · Britt Frances

Practical, people-first guidance on AI-assisted legal information: what to do first, what to gather, what to ask, and when to seek qualified legal help.

Deadline and Follow-Up Plan: Checking Whether Legal Information Is Current and Reliable

Deadline and Follow-Up Plan: Checking Whether Legal Information Is Current and Reliable

2026-09-19 · Britt Frances

Practical, people-first guidance on checking legal information: what to do first, what to gather, what to ask, and when to seek qualified legal help.

Questions to Ask About Checking Whether Legal Information Is Current and Reliable

Questions to Ask About Checking Whether Legal Information Is Current and Reliable

2026-09-19 · Britt Frances

Practical, people-first guidance on checking legal information: what to do first, what to gather, what to ask, and when to seek qualified legal help.

Practical First Steps: Checking Whether Legal Information Is Current and Reliable

Practical First Steps: Checking Whether Legal Information Is Current and Reliable

2026-09-19 · Britt Frances

Practical, people-first guidance on checking legal information: what to do first, what to gather, what to ask, and when to seek qualified legal help.

Accessibility and Language Support: Preparing for a Small-Claims Case

Accessibility and Language Support: Preparing for a Small-Claims Case

2026-09-19 · Britt Frances

Practical, people-first guidance on a small-claims case: what to do first, what to gather, what to ask, and when to seek qualified legal help.

Privacy Guide: Preparing for a Small-Claims Case

Privacy Guide: Preparing for a Small-Claims Case

2026-09-19 · Britt Frances

Practical, people-first guidance on a small-claims case: what to do first, what to gather, what to ask, and when to seek qualified legal help.

Document Checklist: Preparing for a Small-Claims Case

Document Checklist: Preparing for a Small-Claims Case

2026-09-19 · Britt Frances

Practical, people-first guidance on a small-claims case: what to do first, what to gather, what to ask, and when to seek qualified legal help.

Accessibility and Language Support: Appealing a Public-Benefits Decision

Accessibility and Language Support: Appealing a Public-Benefits Decision

2026-09-19 · Britt Frances

Practical, people-first guidance on a public-benefits denial or reduction: what to do first, what to gather, what to ask, and when to seek qualified legal help.

Document Checklist: Appealing a Public-Benefits Decision

Document Checklist: Appealing a Public-Benefits Decision

2026-09-19 · Britt Frances

Practical, people-first guidance on a public-benefits denial or reduction: what to do first, what to gather, what to ask, and when to seek qualified legal help.

How to Verify Information About Organizing a Workplace Legal Problem Before Seeking Help

How to Verify Information About Organizing a Workplace Legal Problem Before Seeking Help

2026-09-19 · Britt Frances

Practical, people-first guidance on a workplace legal problem: what to do first, what to gather, what to ask, and when to seek qualified legal help.

Privacy Guide: Organizing a Workplace Legal Problem Before Seeking Help

Privacy Guide: Organizing a Workplace Legal Problem Before Seeking Help

2026-09-19 · Britt Frances

Practical, people-first guidance on a workplace legal problem: what to do first, what to gather, what to ask, and when to seek qualified legal help.

Using a Phone or Slow Internet: Organizing a Workplace Legal Problem Before Seeking Help

Using a Phone or Slow Internet: Organizing a Workplace Legal Problem Before Seeking Help

2026-09-19 · Britt Frances

Practical, people-first guidance on a workplace legal problem: what to do first, what to gather, what to ask, and when to seek qualified legal help.

Practical First Steps: Organizing a Workplace Legal Problem Before Seeking Help

Practical First Steps: Organizing a Workplace Legal Problem Before Seeking Help

2026-09-19 · Britt Frances

Practical, people-first guidance on a workplace legal problem: what to do first, what to gather, what to ask, and when to seek qualified legal help.

Privacy Guide: Responding to Debt-Collection Letters or Lawsuits

Privacy Guide: Responding to Debt-Collection Letters or Lawsuits

2026-09-19 · Britt Frances

Practical, people-first guidance on a debt-collection problem: what to do first, what to gather, what to ask, and when to seek qualified legal help.

Practical First Steps: Responding to Debt-Collection Letters or Lawsuits

Practical First Steps: Responding to Debt-Collection Letters or Lawsuits

2026-09-19 · Britt Frances

Practical, people-first guidance on a debt-collection problem: what to do first, what to gather, what to ask, and when to seek qualified legal help.

When to Seek Urgent Help: Seeking Legal Help When Safety or Abuse Is Involved

When to Seek Urgent Help: Seeking Legal Help When Safety or Abuse Is Involved

2026-09-19 · Britt Frances

Practical, people-first guidance on a safety or abuse-related legal problem: what to do first, what to gather, what to ask, and when to seek qualified legal help.

Using a Phone or Slow Internet: Seeking Legal Help When Safety or Abuse Is Involved

Using a Phone or Slow Internet: Seeking Legal Help When Safety or Abuse Is Involved

2026-09-19 · Britt Frances

Practical, people-first guidance on a safety or abuse-related legal problem: what to do first, what to gather, what to ask, and when to seek qualified legal help.

Finding Free or Low-Cost Help: Seeking Legal Help When Safety or Abuse Is Involved

Finding Free or Low-Cost Help: Seeking Legal Help When Safety or Abuse Is Involved

2026-09-19 · Britt Frances

Practical, people-first guidance on a safety or abuse-related legal problem: what to do first, what to gather, what to ask, and when to seek qualified legal help.

How to Verify Information About Getting Organized for a Family-Court Matter

How to Verify Information About Getting Organized for a Family-Court Matter

2026-09-19 · Britt Frances

Practical, people-first guidance on a family-court matter: what to do first, what to gather, what to ask, and when to seek qualified legal help.

Using a Phone or Slow Internet: Getting Organized for a Family-Court Matter

Using a Phone or Slow Internet: Getting Organized for a Family-Court Matter

2026-09-19 · Britt Frances

Practical, people-first guidance on a family-court matter: what to do first, what to gather, what to ask, and when to seek qualified legal help.

How to Verify Information About Responding to an Eviction or Housing Court Notice

How to Verify Information About Responding to an Eviction or Housing Court Notice

2026-09-19 · Britt Frances

Practical, people-first guidance on an eviction or housing-court notice: what to do first, what to gather, what to ask, and when to seek qualified legal help.

Deadline and Follow-Up Plan: Responding to an Eviction or Housing Court Notice

Deadline and Follow-Up Plan: Responding to an Eviction or Housing Court Notice

2026-09-19 · Britt Frances

Practical, people-first guidance on an eviction or housing-court notice: what to do first, what to gather, what to ask, and when to seek qualified legal help.

Finding Free or Low-Cost Help: Responding to an Eviction or Housing Court Notice

Finding Free or Low-Cost Help: Responding to an Eviction or Housing Court Notice

2026-09-19 · Britt Frances

Practical, people-first guidance on an eviction or housing-court notice: what to do first, what to gather, what to ask, and when to seek qualified legal help.

How to Prepare: Responding to an Eviction or Housing Court Notice

How to Prepare: Responding to an Eviction or Housing Court Notice

2026-09-19 · Britt Frances

Practical, people-first guidance on an eviction or housing-court notice: what to do first, what to gather, what to ask, and when to seek qualified legal help.

When to Seek Urgent Help: Finding Legal Help in a Rural Area

When to Seek Urgent Help: Finding Legal Help in a Rural Area

2026-09-19 · Britt Frances

Practical, people-first guidance on rural legal access: what to do first, what to gather, what to ask, and when to seek qualified legal help.

Finding Free or Low-Cost Help: Finding Legal Help in a Rural Area

Finding Free or Low-Cost Help: Finding Legal Help in a Rural Area

2026-09-19 · Britt Frances

Practical, people-first guidance on rural legal access: what to do first, what to gather, what to ask, and when to seek qualified legal help.

When to Seek Urgent Help: Getting Language Help for Court and Legal Services

When to Seek Urgent Help: Getting Language Help for Court and Legal Services

2026-09-19 · Britt Frances

Practical, people-first guidance on language access: what to do first, what to gather, what to ask, and when to seek qualified legal help.

Accessibility and Language Support: Getting Language Help for Court and Legal Services

Accessibility and Language Support: Getting Language Help for Court and Legal Services

2026-09-19 · Britt Frances

Practical, people-first guidance on language access: what to do first, what to gather, what to ask, and when to seek qualified legal help.

How to Prepare: Getting Language Help for Court and Legal Services

How to Prepare: Getting Language Help for Court and Legal Services

2026-09-19 · Britt Frances

Practical, people-first guidance on language access: what to do first, what to gather, what to ask, and when to seek qualified legal help.

Common Mistakes to Avoid: Getting Language Help for Court and Legal Services

Common Mistakes to Avoid: Getting Language Help for Court and Legal Services

2026-09-19 · Britt Frances

Practical, people-first guidance on language access: what to do first, what to gather, what to ask, and when to seek qualified legal help.

Deadline and Follow-Up Plan: Requesting Disability Accommodations in Court

Deadline and Follow-Up Plan: Requesting Disability Accommodations in Court

2026-09-19 · Britt Frances

Practical, people-first guidance on court disability accommodations: what to do first, what to gather, what to ask, and when to seek qualified legal help.

How to Prepare: Requesting Disability Accommodations in Court

How to Prepare: Requesting Disability Accommodations in Court

2026-09-19 · Britt Frances

Practical, people-first guidance on court disability accommodations: what to do first, what to gather, what to ask, and when to seek qualified legal help.

Deadline and Follow-Up Plan: Getting Ready for a Remote Court Hearing

Deadline and Follow-Up Plan: Getting Ready for a Remote Court Hearing

2026-09-19 · Britt Frances

Practical, people-first guidance on remote court hearings: what to do first, what to gather, what to ask, and when to seek qualified legal help.

Privacy Guide: Getting Ready for a Remote Court Hearing

Privacy Guide: Getting Ready for a Remote Court Hearing

2026-09-19 · Britt Frances

Practical, people-first guidance on remote court hearings: what to do first, what to gather, what to ask, and when to seek qualified legal help.

Common Mistakes to Avoid: Getting Ready for a Remote Court Hearing

Common Mistakes to Avoid: Getting Ready for a Remote Court Hearing

2026-09-19 · Britt Frances

Practical, people-first guidance on remote court hearings: what to do first, what to gather, what to ask, and when to seek qualified legal help.

Questions to Ask About Getting Ready for a Remote Court Hearing

Questions to Ask About Getting Ready for a Remote Court Hearing

2026-09-19 · Britt Frances

Practical, people-first guidance on remote court hearings: what to do first, what to gather, what to ask, and when to seek qualified legal help.

Accessibility and Language Support: Preparing to Represent Yourself in Civil Court

Accessibility and Language Support: Preparing to Represent Yourself in Civil Court

2026-09-19 · Britt Frances

Practical, people-first guidance on self-representation in civil court: what to do first, what to gather, what to ask, and when to seek qualified legal help.

Common Mistakes to Avoid: Preparing to Represent Yourself in Civil Court

Common Mistakes to Avoid: Preparing to Represent Yourself in Civil Court

2026-09-19 · Britt Frances

Practical, people-first guidance on self-representation in civil court: what to do first, what to gather, what to ask, and when to seek qualified legal help.

Accessibility and Language Support: Completing Court Forms More Carefully

Accessibility and Language Support: Completing Court Forms More Carefully

2026-09-19 · Britt Frances

Practical, people-first guidance on completing court forms: what to do first, what to gather, what to ask, and when to seek qualified legal help.

Using a Phone or Slow Internet: Completing Court Forms More Carefully

Using a Phone or Slow Internet: Completing Court Forms More Carefully

2026-09-19 · Britt Frances

Practical, people-first guidance on completing court forms: what to do first, what to gather, what to ask, and when to seek qualified legal help.

Questions to Ask About Completing Court Forms More Carefully

Questions to Ask About Completing Court Forms More Carefully

2026-09-19 · Britt Frances

Practical, people-first guidance on completing court forms: what to do first, what to gather, what to ask, and when to seek qualified legal help.

Document Checklist: Completing Court Forms More Carefully

Document Checklist: Completing Court Forms More Carefully

2026-09-19 · Britt Frances

Practical, people-first guidance on completing court forms: what to do first, what to gather, what to ask, and when to seek qualified legal help.

Privacy Guide: Tracking Court Deadlines and Next Steps

Privacy Guide: Tracking Court Deadlines and Next Steps

2026-09-19 · Britt Frances

Practical, people-first guidance on tracking legal deadlines: what to do first, what to gather, what to ask, and when to seek qualified legal help.

Questions to Ask About Tracking Court Deadlines and Next Steps

Questions to Ask About Tracking Court Deadlines and Next Steps

2026-09-19 · Britt Frances

Practical, people-first guidance on tracking legal deadlines: what to do first, what to gather, what to ask, and when to seek qualified legal help.

Privacy Guide: Understanding Court Papers You Receive

Privacy Guide: Understanding Court Papers You Receive

2026-09-19 · Britt Frances

Practical, people-first guidance on understanding court papers: what to do first, what to gather, what to ask, and when to seek qualified legal help.

Finding Free or Low-Cost Help: Understanding Court Papers You Receive

Finding Free or Low-Cost Help: Understanding Court Papers You Receive

2026-09-19 · Britt Frances

Practical, people-first guidance on understanding court papers: what to do first, what to gather, what to ask, and when to seek qualified legal help.

Document Checklist: Understanding Court Papers You Receive

Document Checklist: Understanding Court Papers You Receive

2026-09-19 · Britt Frances

Practical, people-first guidance on understanding court papers: what to do first, what to gather, what to ask, and when to seek qualified legal help.

Practical First Steps: Understanding Court Papers You Receive

Practical First Steps: Understanding Court Papers You Receive

2026-09-19 · Britt Frances

Practical, people-first guidance on understanding court papers: what to do first, what to gather, what to ask, and when to seek qualified legal help.

Using a Phone or Slow Internet: Finding Free or Low-Cost Civil Legal Help

Using a Phone or Slow Internet: Finding Free or Low-Cost Civil Legal Help

2026-09-19 · Britt Frances

Practical, people-first guidance on finding affordable legal help: what to do first, what to gather, what to ask, and when to seek qualified legal help.

Document Checklist: Finding Free or Low-Cost Civil Legal Help

Document Checklist: Finding Free or Low-Cost Civil Legal Help

2026-09-19 · Britt Frances

Practical, people-first guidance on finding affordable legal help: what to do first, what to gather, what to ask, and when to seek qualified legal help.

Remote Hearings: Accessibility Questions to Ask Before the Court Date

Let's Be Frank About Justice

2026-09-14 · Britt Frances

Remote Hearings: Accessibility Questions to Ask Before the Court Date is a practical access-to-justice topic because small procedural barriers can determine whether a person can understand a problem, reach the right serv

Digital Privacy Basics for Legal-Help Websites

Let's Be Frank About Justice

2026-09-12 · Britt Frances

Digital Privacy Basics for Legal-Help Websites is a practical access-to-justice topic because small procedural barriers can determine whether a person can understand a problem, reach the right service, or complete the ne

When a Legal Chatbot Helps—and When It Should Hand Off to a Human

Let's Be Frank About Justice

2026-09-11 · Britt Frances

When a Legal Chatbot Helps—and When It Should Hand Off to a Human is a practical access-to-justice topic because small procedural barriers can determine whether a person can understand a problem, reach the right service,

Document Automation for Legal Aid: Start With the Workflow

Let's Be Frank About Justice

2026-09-10 · Britt Frances

Document Automation for Legal Aid: Start With the Workflow is a practical access-to-justice topic because small procedural barriers can determine whether a person can understand a problem, reach the right service, or com

A Practical Accessibility Review for Legal Websites

Let's Be Frank About Justice

2026-09-09 · Britt Frances

A Practical Accessibility Review for Legal Websites is a practical access-to-justice topic because small procedural barriers can determine whether a person can understand a problem, reach the right service, or complete t

Agile Planning for Small Legal Teams

Let's Be Frank About Justice

2026-09-06 · Britt Frances

Agile Planning for Small Legal Teams is a practical access-to-justice topic because small procedural barriers can determine whether a person can understand a problem, reach the right service, or complete the next step on

Using a Simple Case and Project Board Without Exposing Client Information

Let's Be Frank About Justice

2026-09-02 · Britt Frances

Using a Simple Case and Project Board Without Exposing Client Information is a practical access-to-justice topic because small procedural barriers can determine whether a person can understand a problem, reach the right

Agile Movement For Law and Life

Let's Be Frank About Justice

2017-07-12 · Britt Frances

An introduction to using agile planning methods in legal work and everyday life, with an emphasis on breaking large projects into manageable cycles, reviewing progress and adapting as new information appears.

Utilizing Technology to Provide Access to Justice In the Last Frontier

Let's Be Frank About Justice

2017-06-16 · Britt Frances

A look at how online training, digital legal information, video education, document tools and other technology can support legal services in geographically large and remote communities.